Customers are Raving About The Mattress Hub

Donny at the West Wichita Mattress Hub was fantastic to work with! We went in knowing that we need a new mattress but had no clue about the science of sleep. Donny educated us about sleep patterns, motion during sleep, and the various technologies available. We made a great decision after being educated by Donny! I would recommend working with this store and especially with Donny anytime you need a new mattress! Melanie | Wichita, KS
Great service at this store for my son and his fiancée who could not afford an expensive set. We chose this store because my husband and I had purchased our king size Serta from here a couple of years ago and received the same great great service and love the mattress. Eric & Diane | Hutchinson, KS
Once you buy a Quilbed, you’ll never go back. And with a 25-year warranty, it’s a great investment you know will last for years to come. Michael | Denver, CO
The Quilbed is the perfect combination of comfort and support, and you can’t beat the price! Seth | Dallas, TX
Quilbed takes all the risk out of the process! There’s a 100 night free trial, free shipping and a 25 year warranty. I’m so happy I found Quilbed! Ashley | Wichita, KS
We lost everything in the tornado. Thank you so much for what your company did for our family and our community. We will never forget your generosity! Rosemary | Joplin, MO
Just wanted to let you know that eight months after we purchased our mattress, my husband injured his back and for some reason what was once a comfortable mattress wasn’t working for him any longer. Because of your one year comfort guarantee, we were able to exchange it for a different model that now fits his needs. I’m forever grateful for that option. Thank you! Elaine | Topeka, KS
Cheap Sheep rocks!!!! Miguel | Bartlesville, OK
Promise of a great night’s sleep was made…. and delivered. Can’t say enough about our sales representative and his attention to our needs. Thanks for everything. We are spreading the word to everyone we meet about our experience at The Mattress Hub! Tamara | Salina, KS
We walked into your store, saw the amount of options on the showroom floor, and I said to my wife that if we can’t find a mattress here we won’t find it anywhere! Thank you. It was nice to have so many options to choose from. Randy | Wichita, KS
It’s the best mattress that I have ever slept on. The staff is very friendly and helpful. The delivery men are very good at bringing the new mattress in and getting rid of the old one. If you have any mattress needs, take them to The Mattress Hub. It’s the best one in Wichita. Gayle | Wichita, KS
I just want to thank you for the top notch service and product! Your staff spent the time to help educate us in this decision and earned our business. True mattress professionals at The Hub! Karen | Wichita, KS
The Mattress Hub employees really are true professionals. I needed something comfortable but not too pricey. The sales manager was very knowledgeable and found the mattress that perfectly fit my needs. Great establishment and service. Thanks, Mattress Hub! Alejandra | Dodge City, KS
I love my new mattress from The Mattress Hub! When my husband and I travel, we have yet to find a bed that is as comfortable. We have the best mattress for us thanks to TMH team! Cassandra | Wichita, KS
What great customer service!!! My wife and I bought a Serta mattress and adjustable base and when it arrived, it was much firmer than what it felt like to us at the store…. My wife couldn’t sleep at all on it even though she tried every night for three weeks. Jeff at The Mattress Hub came through for us and we swapped out to a much more expensive Simmons mattress and they didn’t even charge us just to make sure we were happy!!! What more can you say than that?! Michael | Kansas City
Purchasing my mattress from Billy at The Mattress Hub was one of the best customer service experiences I’ve had. He showed me all of the different options within my budget and didn’t treat me any less for not being able to afford the most expensive mattresses. Not only was I treated with respect, but Billy also upgraded my mattress for me at cost when the mattress I had originally ordered didn’t arrive in shipment. I recommend this store to anyone looking for an easy and comfortable experience! Joanna | Overland Park, KS
Let me start by saying I work in retail and I understand customer service. I have never been so pleased with service in my life. Our sales consultant, Keegan, was genuinely helpful and patient with us. We are a young couple and this was our first big purchase together. We had lots of questions and no idea what we were actually looking for. Keegan made sure to keep us in a comfortable price range and was very honest with us about which brand and type would fit our needs. It was so painless and so seamless from start to finish. I can’t wait to try the bed out tonight! Elizabeth | Joplin, MO
We really love the bed. We are both sleeping so good now. Thank you for helping us get it. The Mattress Hub Customer
In a time when customer service is non-existent, The Mattress Hub excels when others fail miserably. We were treated incredibly well from start to finish and can’t say enough about our wonderful experience. The salespeople who worked with us were knowledgeable, helpful, and never pushy. Then came the delivery. Cody and David were amazing. They were careful not to scratch or scrape anything in my house, moved mattresses in with expertise and care, unpacked everything, even throwing away the plastic wrapping that protected the mattresses, and were consistently cheerful and polite. When I thought I couldn’t be any more pleased, they made a final search of my house to make sure they hadn’t left any trash behind and ensure everything was set up properly. In a word, we were thrilled.” Terri | Wichita, KS
I felt they were very helpful when it came to answering all of our questions and helping us select the right bed for us. In my opinion, they had the best warranty, return policy and financing options. The bed itself is very good and I sleep through the night with no pain. We ended up buying the Serta icomfort. The sales guy was great, the delivery was wonderful, and the bed is fantastic! Thank you guys for all the help! We LOVE OUR BED!!!! Carrie | Wichita, KS
Customer service at it’s finest! From the moment that I walked into the store, I knew that I had made the right choice by coming to The Mattress Hub. My salesperson Heather answered every question that I had and more! She is very knowledgeable about the brands as well as the models. I decided to buy a king size Serta iComfort Directions Epic set. I have slept on it for a week. I can honestly say that I have had the best week of sleep in my entire life. It is amazing!!! I am so impressed with my Epic, that I have been recommending it to everyone that I know. Delivery was also outstanding. Thank you so much, Heather, for helping me select my bed. I am totally in love with it! :) Nicole | Overland Park, KS
Thank you to James, Lee and Jeff for working so closely with us over the last two months. Your friendly, courteous and helpful assistance was appreciated each time we talked to you. We are happy campers, thanks to you! T.D. and R.S. | Manhattan, KS
The salesman, Billy, was a top-notch employee. He offered to bring some sheets that I had purchased (but weren’t in the store at that time) over to my home after work. You just don’t find that type of courteous and conscientious worker anymore. I ended up driving by the store before he closed anyway (it was on my way to another destination) but I was sincerely impressed by the man’s dedication to customer service. Billy’s manager just happened to call the store while I was there. I spoke with him and said if I could steal Billy away from him to work for me, I would! He said that he 'would put up a pretty good fight to keep him.' Bravo, Mattress Hub! You’ve got a keeper. P.S. I slept on my new Beautyrest last night and didn’t want to get out of bed this morning! Thanks!” William | Shawnee, KS
We were very happy and pleased to buy our mattress king set from the mattress hub. Phill was a great salesman, he was really nice and understood our needs as far as a mattress. He really gave us the best experience, made sure we get the best deal and was always putting that extra effort in to provide us with the best service. It came down to him and his great sales skills that sold us on their mattresses. We thank him very much and we recommend doing business with these guys, you won't regret it. AJ and Mak | Overland Park, KS
We could not possibly be any happier with the bed we purchased and the service we received from The Mattress Hub! We purchased a split king Serta iComfort Directions Epic with an adjustable base. We never knew how fabulous a bed could be until now. We sleep so much better and I cannot over emphasize what a difference this bed has made for us! Thanks, Mattress Hub! Terri | Overland Park, KS
A few months ago, my husband and I were having problems sleeping, hip problems, and also back issues. We decided it was time for a new bed. We went to The Mattress Hub. We had amazing customer service from Ron, who understood our budget and found us the perfect bed in minutes. Super friendly and even helped deliver it to make sure we were satisfied. Since then, we’ve had no problems with any restless nights or aches and pains. We love our bed and we will definitely be back for any extra services that we may find down the road. Thank you! Jeff and Sara | Springfield, MO
First bought a mattress that ended up being much too firm for our liking. James, at The Mattress Hub, helped us exchange it for a Beautyrest pillowtop, which we just love!! The staff was great both at the store and delivery. Would not buy another mattress from any other company as they stand by their word and make sure their customers are happy. Thanks, James! Linda | Wichita, KS
I had to buy a new mattress unexpectedly this past fall. Lee, at The Mattress Hub, went out of his way to help find the best mattress for us. There was no pressure, no sales pitch, and he was much more knowledgeable about his products than any other store I had been to. It was well worth it to talk to someone who knew what they were talking about. Plus, he didn’t try to get us to buy a mattress just to sell it… he made sure we would purchase a well-made, long lasting mattress and get the most for our money. Once our new mattress was delivered, I have to say, if I thought I liked sleeping before, I LOVE it now…I love our new bed! I wouldn’t recommend going anywhere else!” Lisa | Manhattan, KS
My wife and I decided we needed a new bed. So, we began to go to different mattress stores to find “the” one for us. The Serta iComfort store gave us a pretty good deal but we had to pay $100 for delivery, so we didn’t like that. We went to The Mattress Hub and met Gregg. Super, super nice guy. He never acted like a salesman. He had a kind smile, gentle attitude and willingly answered any and all questions we had. When we told him which bed we liked, which was not sold at The Mattress Hub, he simply gave us what he has heard about them, both good and bad. My wife and I left that day and we decided if we can make it work, we want to work with Gregg. We decided to go back to The Mattress Hub and talk with Gregg again. Not only did we get the matteress we wanted, but we got free delivery and $200 worth of free stuff to go along with it. It was AWESOME!! My wife and I were both thrilled that we went back to talk with Gregg. Thank you, Gregg, for such an amazing, wonderful buying experience!! Jake | Joplin, MO
A couple of friendly, energetic gentleman just delivered my brand new mattress and box springs and hauled away my old ones. The salesman and delivery guys were helpful and courteous. I am eager to sleep on a new mattress tonight. Thanks. Brian | Salina, KS
Rob and the guys are the best! I recommend them without reservation. Doug | Salina, KS
We bought a bed nine months ago and went in to change the mattress under the customer satisfaction guarantee. Rob took the time to ensure our new mattress was the right replacement for us. We were extremely pleased with this customer service and do highly recommend The Mattress Hub. Walter and Shawna | Salina, KS
I had a warranty issue with my Serta “i” Comfort Mattress. It only took seven days from the time I reported the issue to the store before they delivered my new mattress. No hassles or run around. Jared was a true expert about all the product lines, and was sincerely concerned about providing exceptional customer service and satisfaction. Everyone from the store manager to the delivery personnel were very caring and professional throughout the entire experience. I will definitely recommend this store to family and friends, and I sleep easier at night knowing that if I have a problem, the entire staff at this store is there to help me. Great job, I can’t thank you enough! Clifford | Joplin, MO
After conducting much research online, I decided to check out a few stores in the area to view various options. The other competitors, although nice, seemed to lack ample choices to view in person. I found The Mattress Hub selection to be very good with many varieties in store. Additionally, Nick was knowledgeable, friendly, and helped my wife and I make an educated decision on our purchase. We settled on a more firm Serta Alvani Plush, which is a big upgrade from our dated pillow-top. I would refer friends/family and will definitely return for future purchases. Derek | Wichita, KS
We just purchased a mattress from your store. Our salesman’s name was Bill. He was very helpful and courteous. I never felt pressured to spend more on a mattress than what we planned on. After telling Bill what we were looking for and getting lots of information and guidance from him, we made our selection and we are very happy with it. He was patient and never hurried us even though it took us awhile to come to a decision. He was a pleasure to work with and you as a company are lucky to have employees like him. Linda | Wichita, KS
Rob and the staff were awesome to deal with. Very accomodating. It’s nice to see customer service can still be found. We appreciate the delivery staff so much. Great job! Brenda | Salina, KS
I was thrilled with the customer service I received at The Mattress Hub. I was warmly welcomed as soon as I walked in the door. I felt very comfortable and at ease as soon as I entered the store. (I had already been to two stores before this.) I feel like Brian's customer service without a doubt went above and beyond for me and I wanted to bring that to everyone’s attention. He has definitely made me a lifelong loyal customer and I only have fantastic things to say. Brittany | Hutchinson, KS
We purchased our new mattress from Kyler. He was very helpful in getting the right bed for us. He was knowledgable about the product and we haven’t sleep this good in years. The delivery guys also did a good job setting up and explaining how it worked. We will tell everyone what a great experience we had and how much we love the new bed. Thanks! Carl | Wichita, KS
My wife and I bought a king Serta I-Comfort Savant three months ago from another company. I felt like we got taken advantage of. So the day after we wrote the check, I called The Mattress Hub and talked to Rob. I should have gone to Rob in the first place. So when our daughter said she would love a bed like ours, we went to Rob and bought her the new version of the Savant in a full size bed. Rob is absolutely AWESOME! It was honestly the most pleasant buying experience we’ve ever had. And the best part is we didn’t have to try and deal at all. By reading a lot of the other reviews, it sounds like The Mattress Hub knows what they're doing when they hire and train their sales managers!! Great Job!! Don’t waste your time going anywhere else!! Dennis | Salina, KS
We are getting in the third bed set from The Mattress Hub and look forward to our new Serta! Thank you, Justin, for all of your time, assistance, and knowledge! I hope this helps more people realize what you can do to make purchasing a new bed set easy. Brian | Wichita, KS
In the past three months our family has purchased three bed sets from The Mattress Hub. During the three different occasions we have been helped, excellent assistance was provided. My mother’s bed was a Tempur-pedic bed with an adjustable base. Justin walked us through all the options and searched for the best match based on my mom’s needs. His knowledge of the products greatly facilitated the purchase process! Recently I called regarding options for making a modification to my mom’s bed. Justin brainstormed with me on the phone and offered to conduct additional research. We were able to come up with a solution. For Justin, it isn’t just a sale…he wants you to be happy and was able to help us! Service after the sale! Brian | Wichita, KS
I must say that my wife and I had a very pleasant buying experience at The Mattress Hub. We had already made up our minds that we wanted a Tempur-pedic mattress. But even then, there were many choices to decide on regarding the different models, etc. Our salesperson, Kyler, was very helpful, personable and knowledgeable. He explained all of the subtle differences between the mattresses clearly so that we could make a decision that we would be happy with. We never felt any pressure at all. Our mattress was delivered and set up in a timely manner, and we are very happy with our decision. I will gladly recommend him and Tempur-pedic to anyone needing a new mattress. Michael | Wichita, KS
Justin is AWESOME!!! I would highly recommend him! He knows everything there is to know about sleeping, health, beds, etc. Made it very easy and comfortable finding the RIGHT mattress for us and went above and beyond in every way possible. His warehouse and delivery folks are awesome too. We are 100% satisfied with the experience and treatment we received and have already referred several friends to Justin who have all had the very same experience as us. Thanks, Justin!!! Rochelle | Maize, KS
I am overly pleased with my experience working with The Mattress Hub!! Curtis, the store manager, was amazing and explained everything. This is my first time buying a mattress on my own, so having someone to help walk me through everything– AND offer me extraordinary deals meant a lot! Even though I called the store several times with questions, I was assured I was not a bother, and to call back if I had more. One of the best shopping experiences I’ve had! Best mattress store in the area! Ashley | Topeka, KS
I was very impressed with the delivery guys, Zach and Sean, who delivered our bed. They were very careful as they carried the bed upstairs and assembled it for us. They moved a bed frame from one room to another so we would have middle support for our new mattress. Then they reassembled the bed without the middle support in the other room. Zach and Sean were hard workers and very polite. Thanks, Zach and Sean for awesome delivery and to Justin at The Mattress Hub. Justin helped us choose and purchase the mattress, sheets, pillows and protector. Justin came in on his day off to make a deal with us for the purchase of the bed. We are eager to try our new Tempur-pedic bed. Marry | Abilene, KS
Nick was super helpful at finding a mattress that fit my daughter’s needs and my budget. Plus it was delivered the very next day. Thank you. Sarah | Wichita, KS
After our experience at The Mattress Hub, we will be customers for life! I placed my first initial phone call to get information about an adjustable bed which led to one awesome sales person, Bill, answering all my questions which had my husband and I going into the store later to look around. He met us politely with tons of knowledge about each bed. Never at any time did we feel pressured to purchase more than what we were looking for. Our bed was delivered the very next day by Garrett and Randall who were TOP NOTCH!! We had an issue with the frame not fitting up our stairs and they wasted no time, returning within one hour with another frame. They stepped up like we really mattered. From start to finish this has been one of the best over all experiences I have had with any company. Make sure you check The Mattress Hub out first-- you wont be disappointed! Kim | Wichita, KS
Very professional and knowledgeable. Honest sales people are hard to find and these people are honest. Beautiful store. I highly recommend this store and Jared was the best! Denise | Springfield, MO
The mattress is everything I wanted! The delivery guys were awesome – went above and beyond for me!!!!!! Thank you Mattress Hub!!! Cathy | Wichita, KS
Kyler helped us with the warranty on our mattress and I must say he did an awesome job-- we got our bed the same day. Extremely happy with our experience. Thank you again, Kyler! Krista | Wichita, KS
Good customer service! Kyler was a lot of help. Cory | Wichita, KS
Kyler, the sales associate, was very helpful and very nice. When the time for another new mattress, I will be sure to come to The Mattress Hub. Paul | Wichita, KS
Great service-- thanks, Brett! Wish I had paid attention to the names of the two delivery guys that brought our mattress. They were amazing, courteous, well-groomed and efficient. Please tell these two young men what a great impression they made! Jane | Hutchinson, KS
I have had my bed for almost a week! I absolutely love it! They actually educated me about the beds and made it feel like it was my decision. Not pushy at all! I will definitely go back to The Mattress Hub again! Well done! Rebecca | Wichita, KS
Jared was so great. He made the shopping experience quick and painless, was very informative, and worked to get me the lowest market price. Definitely recommend him and The Mattress Hub! Faith | Wichita, KS
Best shopping experience I’ve had in a while. Would recommend to anyone looking for a mattress! Erin | McPherson, KS
I was very impressed with our sales clerk, Ryan. He was very well-informed on his beds and warranties, very polite and friendly and very outgoing. Thanks, Ryan-- we love our pillows and will sleep very well on them, without anymore neck hurting all the time. I won’t go anywhere else to buy pillows or our next bed. Tara | Wichita, Kansas
My husband and I purchased a Tempur-Pedic that was delivered to the store and we set up ourselves. After using this mattress for a few weeks, we decided that unfortunately, it was just not for us. So we contacted Ryan who had us come back in to find the Serta pillowtop we ultimately fell in love with. This time the mattress was even delivered to our home. Ryan was so patient and helpful again the second time around. We just couldn’t be happier with our Mattress Hub experience and we will for sure recommend it and Ryan to anyone who asks. Very impressed!!! Amanda | Wichita, KS
More than I would expect from my shopping experience. Ryan was as knowledgeable and helpful as any salesperson I’ve come across. He was able to answer all of my questions and put me and my wife in the perfect mattress. I will be returning for all of my future bedding buys. Charles | Wichita, KS
First of all, I would like to say that your staff is outstanding. I dealt with a young man named Donny. He was wonderful and affirmed everything I needed and wanted in a bed. There is so much to choose from, which is fantastic. I explained everything to this young man that I needed and believe it or not, this is the best mattress I have ever slept on. I would give this team and store five stars and more. Friendly service is a must in my book and that is here. High quality is a must for me and you couldn’t ask for more at this store. I am sure all The Mattress Hubs have the same quality. I just wanted everyone to know the sales person in this store is the best. Thank you, Donny. I love my bed! Holly | Wichita, KS
Great service! Very friendly and efficient. Delivery was scheduled right away and arrived on time. Thank you! Jody | Wichita, KS
I bought my mattress a few months ago from Phil. I gave him a price range, my needs as far as size and height, my aches and pains, what I did for a living and he gave me several choices. He wasn’t pushy, but was very honest about the quality and what would be best for me. He also suggested rollers on the box (I would’ve never thought about it) so I could move easily to clean. He kept my allergies in mind and I ended up with a fantastic bed cover and a pillow that I truly LOVE. Phil made the entire process easy, insisting I try out the mattress and really making the choice very easy. Thank you. I’m sleeping so much better and no more lower back ache. I love my bed now! Clara | Lawrence, KS
We had a home fire resulting from a lightning strike and had to purchase two king size mattress sets. After visiting two mattress stores up the street, we stopped into The Mattress Hub and met Larry. What a refreshing experience. He was really knowledgeable about all of his products and introduced us to a handmade brand we had never heard of: Aireloom. We purchased two mattress sets from him with Serta adjustable foundations and they arrived in one week. The workers showed up the following day to install them. We love our new mattresses with the Serta adjustable foundations and we really liked Larry for being honest. Plus, we like the one year comfort guarantee and the two gel foam pillows. Ritchie | Wichita, KS
I went to the store knowing I wanted a mattress, but unsure of quality or cost. I was pleasantly surprised by the products that Larry, the salesman, showed me. I had just come from the Denver Mattress Company, and what your store had was equal or better for less money! I will be more than happy to recommend your store to my friends and family. Thanks and thanks again to Larry! David | Wichita, KS
Curtis was very good and made my purchase quick and easy. He was very knowledgeable about all products and very helpful. Best shopping experience ever! Ruth | Topeka, KS

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The Mattress Hub carries the top mattress brands and products, but most importantly, provides the best customer service through “The Hub Difference.” Find out more about what sets us apart, or check out our brands!

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